ABOUT CRUM TRUCKING

​Crum Trucking will strive to lead our industry by continually seeking and obtaining a competitive advantage based on quality service that generates increasingly higher sales and profits for the organization.

OUR MISSION

Crum Trucking strives to identify and understand each customer’s unique needs and go beyond the expected in meeting those needs. Therefore, everything we do must be of high quality. We must maintain a current logistics focus, discovering innovative solutions to improve our customers’ transportation processes and keep competitive prices. We must service customers’ needs promptly, accurately, and economically. Crum Trucking will provide each employee with the training and support needed to grow professionally and personally. Our employees are individuals, and we must respect them and recognize their merit. Compensation must be fair and accurate, and working conditions clean, orderly, and safe. We will be mindful of ways to help our employees fulfill their family responsibilities. Employees will be free to make suggestions and complaints. There must be equal opportunity for employment, development, and advancement for those qualified. We must adhere to the highest standards of honesty and ethical behavior toward customers, employees, and the community. We must be good citizens, support good works and charities. We must protect our drivers and all who travel by maintaining safe equipment and drivers. We must protect the property, environment, and natural resources we are privileged to use. Crum Trucking will strive to lead our industry by continually seeking and obtaining a competitive advantage based on quality service that generates increasingly higher sales and profits for the organization. In accomplishing our mission, we need to maintain a deep respect for individuals inside and outside the company and the communities they serve.

OUR VISION

Our vision is to be a recognized leader in the Transportation Industry and to exceed our customer’s expectations through continuous quality improvement economically.

These days it is hard to find a growing company with excellent service and friendly small-town values and ethics. With the economy being down, many small businesses have been taking a hit. However, the strong can survive mostly in such a volatile industry such as the trucking industry. Crum Trucking, Inc. has maintained steady growth, which I believe is because of the great people that have stood with the company throughout the years.

Crum Trucking comes from humble beginnings. It started in 1963 when my father, Roger Crum, started hauling livestock for local farmers while also raising livestock and farming his own. He then branched into hauling grain and then other agricultural commodities such as crop fertilizers and livestock feed, which went on for many years. In 1986 I began working on the farm with my father and started working on the trucking equipment before I was old enough to drive. Eight years later, I came to the point where I felt that through my parents, I had learned the proper way to manage money, maintain all types of equipment, and most of all, how to put in a long (and some days even longer) day of dependable, hard and honest work. At this point, our family decided we needed to move forward.

In 1994 we separated the trucking from the farm to form Crum Trucking, Inc., which secured us our first significant account with an automotive part assembly plant. By 1996 the trucking business had grown to about eight trucks and required most of my time. This was when I had to choose between farming and trucking, so I decided to dedicate nearly all of my time to the trucking company, and my father decided to devote most of his time to the farm business. My mother used her banking experience and accounting practices for the farm and the trucking company. It was clear the values I learned on the farm from my mom, dad, and other co-workers had spilled over into the trucking company by giving customers “A & B” (above and beyond) service. This service has become a structured part of our company and applies to our customers, suppliers, employees, and faculty.

Today Crum has 200 trucks in operation, which was made possible by having great people that provide excellent service dedicated to the company. Initially, I made some sales. Over the years, we had a traditional approach to doing business. Our employees’ attributes to treat all people professionally contributed to gaining our company’s current customer base. Yesterday’s smallest suppliers are some of our largest customers now.

– Keith Crum, President