PRIVACY POLICY

Crum Trucking, Inc.
Effective Date: 8/1/26

Crum Trucking, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, www.crumtrucking.com, and related online forms, links, and services.

By using our website, submitting information through our website, or interacting with links provided on our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you when you complete forms on our website, contact us, request information about employment opportunities, or otherwise communicate with us.

Based on the forms and links currently available on our website, this may include:

  • Full name
  • Phone number
  • Email address
  • Subject of inquiry
  • Message or comments submitted through the website
  • Employment-related inquiry information
  • Driver application information submitted through third-party application links
  • Referral information submitted through referral program links
  • Communications you send to us by phone, email, website form, or other methods

Our homepage includes a contact/current openings form requesting full name, phone, email, subject, and message. Our careers page links applicants to a third-party driver application site to begin the application process.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website
  • General website usage information

Websites commonly collect usage information through cookies, pixels, device identifiers, and similar tracking technologies for purposes such as analytics, site functionality, preferences, and advertising.

3. How We Use Information

Crum Trucking, Inc. may use collected information for the following purposes:

  • To respond to questions, messages, or requests submitted through the website
  • To provide information about employment, CDL training, driver opportunities, services, or company programs
  • To process or review employment-related inquiries
  • To communicate with applicants, drivers, employees, contractors, customers, or prospective customers
  • To operate, maintain, and improve our website
  • To monitor website performance and security
  • To comply with applicable laws, regulations, legal obligations, recordkeeping requirements, and lawful requests
  • To protect the rights, property, safety, and security of Crum Trucking, Inc., our employees, applicants, customers, website visitors, and others

The website includes information about CDL training, finishing programs, company driver opportunities, independent contractor opportunities, and employment application links, so employment and recruiting communications are a key use of submitted information.

4. Employment and Driver Application Information

If you apply for a driving position, CDL training opportunity, employment position, independent contractor opportunity, or related program, you may be directed to a third-party application platform. Information submitted through that third-party platform may be collected and processed by that provider as well as by Crum Trucking, Inc. for recruiting, hiring, compliance, safety, qualification, and employment-related purposes.

Depending on the application or position, this information may include:

  • Contact information
  • Employment history
  • Driving history
  • CDL and licensing information
  • Safety and qualification information
  • Background check-related information
  • Motor vehicle record information
  • Drug and alcohol testing-related information, where applicable
  • Other information required by applicable transportation, employment, or safety laws

5. Third-Party Websites and Services

Our website contains links to third-party websites and services, including but not limited to driver application platforms, CDL training resources, safety training resources, apparel ordering, referral programs, vacation calendar tools, employee recognition platforms, tax document notices, YouTube videos, Google Maps, and related services.

Examples of third-party services linked from the website include DriverAppOnline/IntelliApp, YouTube, Crum Driving Academy, online safety training, apparel ordering, referral program links, Teamup calendar, Awardco, and Google Maps.

Crum Trucking, Inc. is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website or service before submitting personal information.

6. How We Share Information

We may share personal information in the following circumstances:

Service Providers

We may share information with vendors, service providers, software platforms, website hosts, application processors, background check providers, safety and training providers, payroll or HR providers, IT support providers, and other third parties who help us operate our business.

Employment, Safety, and Compliance Purposes

For applicants, drivers, employees, contractors, and candidates, we may share information as needed for recruiting, hiring, qualification, safety, training, insurance, payroll, benefits, regulatory compliance, and transportation-related requirements.

Legal and Regulatory Requirements

We may disclose information if required or permitted by law, regulation, subpoena, court order, government request, audit, investigation, or legal process.

Business Operations

We may share information in connection with business administration, security, fraud prevention, enforcing our policies, protecting rights and property, or responding to claims.

Business Transfers

If Crum Trucking, Inc. is involved in a merger, acquisition, sale, restructuring, or transfer of assets, information may be transferred as part of that transaction.

We do not sell personal information in the traditional sense. If our practices change, we will update this Privacy Policy and provide any legally required notices or choices.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to operate the site, improve user experience, understand website traffic, and support security and analytics.

You may be able to control cookies through your browser settings. Please note that disabling cookies may affect certain website features.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, system, or method of electronic transmission is completely secure. We cannot guarantee the absolute security of information submitted through our website or third-party services.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, employment, driver qualification, safety, payroll, tax, and regulatory records may be retained for periods required by applicable law, transportation regulations, insurance requirements, or company record retention policies.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy of certain personal information
  • Opt out of certain uses of personal information, where applicable
  • Appeal a decision regarding a privacy rights request, where required by law

Indiana’s Consumer Data Protection Act gives covered consumers rights related to knowing whether data is processed, accessing data, correcting inaccuracies, deleting data, portability, and opting out of certain data uses such as targeted advertising, sale of personal data, and certain profiling.

To submit a privacy request, please contact us using the information listed in the Contact Us section below.

We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

11. Indiana Privacy Notice

Crum Trucking, Inc. is located in Indiana and may collect information from Indiana residents. Indiana’s Consumer Data Protection Act applies to businesses that conduct business in Indiana or target Indiana residents and meet certain thresholds, including processing personal data of at least 100,000 Indiana consumers, or at least 25,000 Indiana consumers while deriving more than 50% of gross revenue from the sale of personal data.

If Crum Trucking, Inc. is subject to the Indiana Consumer Data Protection Act, Indiana residents may have the rights listed in Section 10 above. Covered businesses are also expected to provide a reasonably accessible privacy notice and methods for consumers to exercise their rights.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

13. Text Messages, Phone Calls, and Email Communications

If you provide your phone number or email address, we may use it to respond to your inquiry, communicate about employment opportunities, respond to application-related questions, provide company information, or conduct normal business communications.

By providing contact information, you authorize us to contact you using the information provided. Message and data rates may apply for text communications. You may request that we stop contacting you at any time, subject to legal, employment, safety, or business recordkeeping requirements.

14. Do Not Track Signals

Some browsers allow users to send “Do Not Track” signals. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to them. You may control cookies and tracking technologies through your browser settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the “Last Updated” date at the top of this page.

If we make material changes to how we collect, use, or share personal information, we will provide notice as required by law. The FTC has warned that companies should not quietly change privacy policies in ways that materially expand data practices without appropriate notice.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Crum Trucking, Inc.
1694 Lammers Pike
Batesville, IN 47006
Phone: (812) 932-2323
Toll-Free: 1-888-542-4197